Privacy Policy

Effective Date: 30 July 2025

This Privacy Policy outlines how AW Plant & Grab Hire (“we”, “our”, or “us”) collects, uses, and protects the personal data you provide when you use our website: awplantandgrabhire.com.

1. Who We Are

AW Plant & Grab Hire is a plant hire and grab hire service provider based in Hillsborough, Sheffield. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect the following personal information when you interact with our website:

Name
Email address
Phone number
Company name (if applicable)
Project details or enquiry messages
IP address
Browser type and operating system (via cookies)

3. How We Collect Your Data

We collect data through the following methods:

Contact forms on our website
Direct emails or phone enquiries
Cookies and analytics tools (e.g., Google Analytics)

4. How We Use Your Data

We use your personal information to:

Respond to your enquiries
Provide quotes and deliver our services
Improve our website and customer experience
Send important service updates (only where consent is given)

We do not share your personal data with third parties for marketing purposes.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent – when you actively submit a form or request contact
Legitimate interest – to manage and improve our services
Contractual necessity – to provide quotes or fulfil a service

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.

7. Your Data Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw your consent at any time

To exercise your rights, please contact us at:
📧 info@awplantandgrabhire.com

8. Cookies

Our website uses cookies to enhance your browsing experience. You can accept or decline cookies via your browser settings. For more information, refer to our Cookie Policy (link if applicable).

9. Data Security

We use appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

AW Plant & Grab Hire
📍 Hillsborough, Sheffield
📧 info@awplantandgrabhire.com